Privacy Policy

Privacy Policy for Infrared Group

Infrared Group (hereinafter referred to as "Company," "we," "our," or "us") is committed to protecting the privacy and personal information of our customers. This privacy policy outlines how we collect, use, and disclose your personal information when you visit our website or purchase our infrared heating panels.


Information Collected:

We may collect personal information, such as your name, email address, phone number, mailing address, and payment information, when you purchase our infrared heating panels or submit queries through our website. We also collect information about your browser, the type of device you are using, and your IP address.


Use of Information:

We use your personal information to process your orders, communicate with you, and provide technical assistance. We also use your information to improve our website, products, and services, and for marketing purposes. We may send you promotional emails or targeted advertisements in accordance with your preferences and applicable laws and regulations.


Disclosure of Information:

We may disclose your personal information to our service providers, affiliates, and partners who assist us in providing our services, such as processing payments and delivering products. We may also disclose your information to law enforcement or other government authorities if required by law or in response to a legal request, such as a subpoena or court order.


Security of Information:

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We use a variety of security technologies and protocols, such as encryption and secure servers, to protect your information. However, we cannot guarantee the security of your information during transmission over the internet or while stored on our servers.


Cookies and Tracking Technologies:

We use cookies and other tracking technologies, such as web beacons and pixel tags, to collect information about your browsing behavior and preferences. You can choose to disable cookies through your browser settings, but this may limit your access to certain features of our website.


Third-Party Links:

Our website may contain links to third-party websites that are not operated by Infrared Group. We are not responsible for the privacy practices of these websites and we encourage you to read their privacy policies.


Changes to Privacy Policy:

We may update our privacy policy from time to time. If we make material changes to our policy, we will notify you by email or through a notice on our website. By continuing to use our services after any changes to this policy, you acknowledge and agree to comply with the updated version.


Contact Us:

If you have any questions, concerns, or complaints about our privacy policy or data practices, please contact us at or alternatively call us on 0333 090 7160.